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Ritz-Carlton Laguna Niguel Talks Committed Fans and History

Every hotel has those guests that just keep coming back. What are some of the qualities of your hotel that keep the business of your committed fans?

For more than 15 years, The Ritz-Carlton, Laguna Niguel has partnered with Pageant of the Masters to offer unique summer experiences that embrace the Pageant’s theme. Guests return to the resort year-after-year to experience this unique performance and excitement is already building for the this year’s production. The Pageant theme changes each year with this year’s theme being The Big Picture, which will add a cinematic spin to its world-class presentation with classic masterpieces that inspired legendary filmmakers.

Exclusive to The Ritz-Carlton, Laguna Niguel is the Behind the Velvet Rope experience where guests can feel the excitement and wonder of how this grand production comes together behind the curtain and peek into the mystery of how art comes to life. Behind the Velvet Rope is an exclusive offer where guests can rub elbows with fine artists on a guided docent tour and then experience the thrill of being back stage just before show time. The Behind the Velvet Rope experience starts at $1,475 per night. Visit www.ritzcarlton.com/lagunavelvetrope for details.

Hotels often hold a lot of important history. Tell us about some of the historical aspects of your hotel that make it a landmark in your area.

On August 27, 1984, The Ritz-Carlton, Laguna Niguel opened transforming the coast of south Orange County into a luxury vacation destination. Over the years, other resorts opened, but none with the spectacular beachfront location and extraordinary service of The Ritz-Carlton. Nearly 30 years later, The Ritz-Carlton, Laguna Niguel has re-invented itself in order to stay relevant to its guests. Today it’s the premiere destination for travelers who desire a playful approach to Southern California oceanfront luxury.

A multi-year $70 million dollar investment strategy that re-imagined the resort has moved The Ritz-Carlton, Laguna Niguel forward into a 21st century and truly embodies the Southern California lifestyle. The project brought together the entrepreneurial brilliance of hoteliers, leading designers, restaurateurs and other elite travel experts to strengthen the resort’s luxury experience while capturing the breathtaking ocean views as the inspiration of all the interior and exterior spaces. A visually stunning experience has been created throughout the property that echoes the Pacific Ocean and active California lifestyle while still emphasizing unparalleled Ritz-Carlton service.

Major features of the multi-year project included new décor in the guestrooms, four new restaurant concepts, and a world-class eco-adventure center.

The resort’s culinary experience is defined by prominent chefs who introduced four new concepts. Chief among the changes was the addition of the must see 180blũ outdoor oceanfront lounge with its panoramic view of the California coast and the introduction of Raya, a dining experience fashioned by Richard Sandoval, showcases Pan-Latin Coastal Cuisine. enoSTEAK is an intimate steakhouse featuring steaks from prime and grass-fed, pasture-raised beef and local, organic produce. The Market Place provides guests with grab-and-go breakfast and lunch items, homemade pastries and desserts and features Peet’s Coffee & Tea.

If you could choose one adjective to describe your hotel, what would it be and why?

Playful. Although The Ritz-Carlton, Laguna Niguel delivers a luxury experience, it is an enlivening experience that embodies the resort’s sense of place.

To learn more about the Ritz-Carlton Laguna Niguel, visit their Haute Hotel Network Profile.

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